Terms of Service

These Terms of Service ("Terms") govern your access to and use of the services, website, and products provided by CelestialSphere Global, operated by LIVING HOME PROPERTY LIMITED ("Company," "we," "us," or "our"). By accessing or using our services, you agree to be bound by these Terms.

If you do not agree to these Terms, you must not access or use our services. We reserve the right to modify these Terms at any time, and your continued use of our services constitutes acceptance of any modifications.

1. Definitions

For the purposes of these Terms:

• "Services" refers to all computer systems design, technical consulting, professional services, and related offerings provided by CelestialSphere Global.
• "Client" or "you" refers to any individual or entity that accesses or uses our services.
• "Website" refers to www.celsphere.buzz and all associated web properties.
• "Agreement" refers to these Terms of Service and any additional agreements or contracts entered into between you and the Company.
• "Content" refers to all text, graphics, images, software, data, and other materials available through our services.
• "Intellectual Property" refers to all patents, trademarks, copyrights, trade secrets, and other proprietary rights.

2. Acceptance of Terms

By accessing or using our services, you represent and warrant that:

• You are at least 18 years of age and have the legal capacity to enter into binding contracts
• You have the authority to bind your organization (if applicable) to these Terms
• All information you provide is accurate, current, and complete
• You will comply with all applicable laws and regulations
• You have read, understood, and agree to be bound by these Terms and our Privacy Policy

3. Services Description

3.1 Computer Integrated Systems Design

We provide comprehensive computer systems design services, including but not limited to:

• System architecture design and planning
• Integration of computer systems and applications
• Cloud infrastructure design and implementation
• Performance optimization and scalability solutions
• Security architecture and implementation
• Disaster recovery and business continuity planning

3.2 Technical Consulting Services

Our consulting services include:

• Technology strategy and roadmap development
• Technical audits and assessments
• Research and development consulting
• Process optimization and improvement
• Vendor selection and evaluation
• Compliance and regulatory consulting

3.3 Professional Services

We offer professional services including:

• Implementation and deployment services
• Managed services and ongoing support
• Technical support and troubleshooting
• Training and knowledge transfer
• Documentation and technical writing
• Quality assurance and testing

4. Service Agreements and Scope

4.1 Statement of Work

Specific services will be defined in a Statement of Work (SOW) or similar agreement that outlines:

• Detailed scope of services and deliverables
• Project timeline and milestones
• Pricing and payment terms
• Roles and responsibilities
• Acceptance criteria and procedures
• Change management processes

4.2 Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time. We will provide reasonable notice of material changes that affect your use of our services.

4.3 Service Availability

While we strive to provide uninterrupted services, we do not guarantee that our services will be available at all times. We may perform scheduled maintenance and updates that temporarily affect service availability.

5. Client Responsibilities

As a client, you agree to:

• Provide accurate and complete information necessary for service delivery
• Cooperate with our team and provide timely feedback and approvals
• Ensure authorized access to systems and resources as needed
• Maintain confidentiality of account credentials and access information
• Comply with all applicable laws, regulations, and industry standards
• Use our services only for lawful purposes
• Notify us promptly of any security incidents or unauthorized access
• Maintain appropriate backups of your data and systems

6. Fees and Payment

6.1 Pricing

Service fees will be specified in the applicable SOW or service agreement. Pricing may be based on:

• Fixed project fees
• Time and materials (hourly or daily rates)
• Subscription or recurring fees
• Performance-based pricing
• Combination of the above

6.2 Payment Terms

Unless otherwise specified:

• Invoices are due within 30 days of the invoice date
• Payment must be made in the currency specified in the invoice
• Late payments may incur interest charges at the rate of 1.5% per month or the maximum allowed by law
• We reserve the right to suspend services for overdue accounts

6.3 Expenses

Unless included in the service fees, you will reimburse us for reasonable expenses incurred in providing services, including travel, accommodation, and third-party costs, subject to prior approval.

6.4 Taxes

All fees are exclusive of applicable taxes, duties, and levies. You are responsible for all taxes associated with the services, except for taxes based on our income.

7. Intellectual Property Rights

7.1 Our Intellectual Property

All intellectual property rights in our services, website, methodologies, tools, and pre-existing materials remain our exclusive property. You may not:

• Copy, modify, or create derivative works of our intellectual property
• Reverse engineer, decompile, or disassemble our software or systems
• Remove or alter any proprietary notices or labels
• Use our trademarks, logos, or branding without written permission

7.2 Client Intellectual Property

You retain all rights to your pre-existing intellectual property. You grant us a limited license to use your intellectual property solely for the purpose of providing services to you.

7.3 Work Product

Ownership of work product created specifically for you will be addressed in the applicable SOW. Generally:

• Custom deliverables created specifically for you will be transferred to you upon full payment
• We retain rights to our methodologies, tools, and general knowledge
• We may use de-identified data and insights for improving our services

8. Confidentiality

8.1 Confidential Information

Both parties agree to maintain the confidentiality of information disclosed during the course of our relationship, including:

• Business strategies and plans
• Technical information and specifications
• Financial information
• Customer and supplier information
• Proprietary methodologies and processes

8.2 Exceptions

Confidentiality obligations do not apply to information that:

• Is publicly available through no fault of the receiving party
• Was known to the receiving party prior to disclosure
• Is independently developed without use of confidential information
• Is required to be disclosed by law or court order

8.3 Data Protection

We will handle your data in accordance with our Privacy Policy and applicable data protection laws. We implement appropriate technical and organizational measures to protect your information.

9. Warranties and Disclaimers

9.1 Service Warranties

We warrant that:

• Services will be performed in a professional and workmanlike manner
• Our personnel have appropriate skills and qualifications
• We will comply with applicable laws and regulations
• We have the right to provide the services

9.2 Disclaimer of Warranties

EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS, OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that:

• Services will be uninterrupted or error-free
• Results will meet your specific requirements
• All errors or defects will be corrected
• Services will be compatible with all systems or platforms

10. Limitation of Liability

10.1 Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO US IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.

10.2 Exclusion of Damages

IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits or revenue
• Loss of data or information
• Business interruption
• Loss of business opportunities
• Costs of procurement of substitute services

10.3 Exceptions

Nothing in these Terms limits our liability for:

• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Gross negligence or willful misconduct
• Matters that cannot be limited by applicable law

11. Indemnification

You agree to indemnify, defend, and hold harmless the Company, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising from:

• Your breach of these Terms
• Your violation of any law or regulation
• Your violation of any third-party rights
• Your use of our services
• Your content or data

12. Term and Termination

12.1 Term

These Terms remain in effect until terminated by either party. Specific service engagements will have terms defined in the applicable SOW.

12.2 Termination for Convenience

Either party may terminate a service engagement with written notice as specified in the SOW. You will be responsible for fees for services performed up to the termination date.

12.3 Termination for Cause

Either party may terminate immediately if the other party:

• Materially breaches these Terms and fails to cure within 30 days
• Becomes insolvent or files for bankruptcy
• Engages in illegal or fraudulent activities

12.4 Effect of Termination

Upon termination:

• All outstanding fees become immediately due and payable
• We will cease providing services
• You must cease using our services and materials
• Provisions that by their nature should survive will continue in effect

13. Dispute Resolution

13.1 Negotiation

In the event of any dispute, the parties agree to first attempt to resolve the matter through good faith negotiations.

13.2 Mediation

If negotiations fail, the parties agree to attempt mediation before pursuing other remedies.

13.3 Arbitration

Any disputes not resolved through negotiation or mediation shall be resolved through binding arbitration in Hong Kong in accordance with the rules of the Hong Kong International Arbitration Centre.

13.4 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Hong Kong, without regard to conflict of law principles.

14. General Provisions

14.1 Entire Agreement

These Terms, together with any SOW or service agreement, constitute the entire agreement between the parties and supersede all prior agreements and understandings.

14.2 Amendments

We may modify these Terms at any time by posting updated Terms on our website. Material changes will be communicated to active clients. Continued use of services after changes constitutes acceptance.

14.3 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms to any affiliate or in connection with a merger or acquisition.

14.4 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

14.5 Waiver

No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision.

14.6 Force Majeure

Neither party shall be liable for failure to perform due to causes beyond reasonable control, including natural disasters, war, terrorism, labor disputes, or government actions.

14.7 Independent Contractors

The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, or employment relationship.

14.8 Notices

All notices must be in writing and sent to the addresses specified in the service agreement or to contact@celsphere.buzz.

15. Acceptable Use Policy

You agree not to use our services to:

• Violate any laws, regulations, or third-party rights
• Transmit harmful, offensive, or illegal content
• Interfere with or disrupt our services or systems
• Attempt unauthorized access to our systems or networks
• Engage in fraudulent or deceptive practices
• Distribute malware, viruses, or harmful code
• Infringe on intellectual property rights
• Harass, threaten, or harm others

16. Contact Information

For questions about these Terms of Service, please contact us:

CelestialSphere Global
LIVING HOME PROPERTY LIMITED
Rm A5 G/F SAN KAY HSE
25-29 KAU YUK RD
Yuen Long, Hong Kong

Email: contact@celsphere.buzz
Phone: +86 156 8974 7411
Website: www.celsphere.buzz

17. Acknowledgment

BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT USE OUR SERVICES.